Trend: The Touch Screen

The tipping point was when I had my trusty black Nokia 6300 sitting on the desk at a meeting and Jeff laughed hysterically when he saw that there wasn’t even a cover to the back but instead a piece of tape barely holding the battery in. I was way behind the curve in terms of phone technology to the point of embarrassment, so I finally sprung for a savvy sleek iPhone.

My ‘06 Nokia (yep it was vintage) had very little going for it. No internet (I guess it technically could have, but why would anyone subject themselves to it), no text threads (so you sometimes forgot what the person texting you was even responding about), I don’t think it even had a list of recent calls to easily access. However, what it did have was a tactile interface. At the time, I didn’t mind giving that up at all (it was just the extra data plan holding me back). But now, reflecting back on it all, I wonder if the screen alone is really all that user friendly? There is no doubt that my ability to text while driving has gotten outright dangerous, I keep hitting buttons unintentionally still after quite a many months of having the thing, and the smudges all over the screen are just kind of annoying.

On the one hand it could be that touch technology is young, that it will get more fine tuned. Or maybe its a size issue. The buttons on the screen may need to be just a little bigger. Or maybe I just need to cut my fingernails (they always seem to be getting in the way). On the other hand, maybe this whole touch screen interface is just a fad, and we will all eventually realize that tactile tools are an essential usability feature. In fact, the pogo, marketed for people who have large fingers or just don’t want smudges on their screen, essentially subverts the intent of the touch screen altogether. So my question to you is, do you think the touch screen is the greatest thing since sliced bread or has it failed to live up to your expectations?

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