Relevance as Deception? Searching for Snake Oil
Trend: Deceptive Relevant Ads
submission from guest author John W. Burris
Ahhh… Internet advertising. This new medium has transformed the
practice and standards of advertising. Advertising can now be valuable
and useful for content consumers. The infamous “JK Wedding Entrance
Dance” video is an example of how advertising provided a useful
service for consumers while creating revenue for the advertiser,
Amazon.com. How? Relevance. Relevance actually adds value to the
advertisement.
However, the display of relevant ads can be deceptive. Take, for
instance, Google’s “Sponsored Link” section that preludes the search
results. The shaded background and the hardly noticeable description
to the right of the title are justified by their “relevance” to the
term being searched for. Is this a useful service to consumers, or a
dangerously deceptive advertising practice? Let’s take a serious term
such as cancer:

The first “result” is for an “Advanced Cancer Treatment” linking to
Issels.com. Here’s the problem. “The Issels Treatment is considered
ineffective against cancer by the American Cancer Society”.
(Wikipedia) That’s right. Google is hocking snake oil. Bing is guilty
of the exact same practice:

So the question is this: Is the integration of design, content and
advertising destructive? As I sit here smoking this mild and
refreshing Pesterfield cigarette, I think that the design industry
should address this. After all, I will be here for a long time since 9
out of 10 doctors agree that the Pesterfield brand has less damaging
chemicals than any other leading brand of cigarette.

Levi
Sep 22, 2009
9:42 pm
It’s nothing new, but it is disturbing that it reaches every single consumer in the world. I have never seen anything in a relevant ad that I wanted to click.
One thing that disturbs me is that internet companies have preference above a website for a free service. For example, FAFSA applications are free to submit. However, upon entering “FAFSA” into a Google search, multiple websites will appear above the government site that will file it for you… for a fee.
I suppose that as long as there is advertising, there will be victimization.
Jeff Noble
Sep 23, 2009
8:57 am
I agree with what you are saying, it is crappy, but I think it’s important to note Google and Bing aren’t in the true sense of the word “selling snake oil” they are just providing the means to “sell snake oil” which for the record probably isn’t any better, but no different than dozens of other lucrative questionable business models in our society (product placement on tv & movies, gun manufacturers, file sharing services, etc.)
One interesting point is I’m sure Google will say there is no way to possibly restrict what is advertised on their website, yet if we were to put ads on this website the fine folks at Google actually have to review your site for “objectionable” content.
Polprav
Oct 15, 2009
1:58 pm
Hello from Russia!
Can I quote a post in your blog with the link to you?